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Frequently Asked Questions about the Process
Frequently Asked Questions about the Process
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Written by Support Tickets
Updated over a week ago

Detailed instructions, as well as more frequently asked questions / answers can be found at https://tickets.gov.gr/.

When does the new entry method to stadiums take effect?

According to the Joint Ministerial Decision of Deputy Minister of Sports Giannis Vroutsis and Minister of Digital Governance Dimitris Papastergiou, the new entry method to stadiums with tickets in the Gov.gr Wallet takes effect from April 9, 2024.

However, to address any issues in the new process and to give fans enough time to adjust, until the end of the current sports season, entry to stadiums will be allowed both in the traditional way and with tickets in the Gov.gr Wallet.

Which matches does it apply to?

Entry to stadiums with tickets in the Gov.gr Wallet will apply to Super League 1 matches as well as the Greek Cup.

Can I cancel my ticket after verification in the Gov.gr Wallet?

Ticket cancellation can only be done by the ticket provider and only in cases where it is permitted. Subsequently, the ticket is automatically canceled in the Gov.gr Wallet application. In the case of canceling an accompanying ticket, the declaration of accompanying minors is also automatically canceled.


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