If you're trying to complete your ticket purchase and the system isn't accepting your AMKA, don't worry — there are a few common explanations and simple solutions.
📌 Possible reasons for AMKA rejection:
Incorrect entry
You may have made a small typing error. Double-check that you’ve entered all digits correctly and try again.
Attempted re-entry right after a failed attempt
If you entered your AMKA incorrectly and immediately tried again, the system might temporarily block it.
Incomplete payment
If you started the purchase process, entered your AMKA but didn’t complete the payment, then your AMKA is temporarily locked in the system for about 20 minutes. During this time, it can’t be used again.
🧭 What can I do?
✨ Wait 20 minutes and try again.
🔐 Use Incognito Mode in your browser for a new attempt — this helps avoid issues related to cached or temporary data (cookies/cache).
📩 If the problem persists and your AMKA is not accepted at all, there may be a pending issue from the event organizer. In that case, you will need to contact them directly for assistance.