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Can I use a screenshot of my ticket?

Written by Customer_Care

Please don't. Screenshots are compressed and frequently cannot be read by the scanners. Either print the ticket as you received it, or save the original PDF to your phone and set your screen to full brightness.

One practical point specific to our site: with up to 20,000 people in one place next to an airport, mobile data becomes very slow around gate opening. Download your ticket before you leave home — do not rely on opening an email at the gate.

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