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I haven’t received my e-ticket. What should I do?
I haven’t received my e-ticket. What should I do?
Customer_Care avatar
Written by Customer_Care
Updated over a week ago

It's possible that the email containing your tickets has been filtered into your promotions or spam folder. Please check the “Spam” or “Offers” file in your email.

However, you can find your entire order history within your account. If you haven't created an account yet, you can do it quickly and easily now here. As long as the phone and email combination are the same as the contact information you provided in your past orders, your tickets will automatically show up in your account!

Alternatively, and if you don't want to create an account, you can retrieve your tickets here by entering the order code and email you provided in your contact details.

If you experience any issue, contact us via email at or via Live chat, indicating the details you entered during purchase, so that your tickets can be resent.

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