All Collections
Events
Possible errors and explanation
How can I receive my e-tickets?
Until when can I pay off my booking?
Which are the available payment methods?
What time does the online presale stop?
How can I be informed about the duration of an event?
How can I be informed about age categories and available discounts for an event?
Can I choose my seat during booking my tickets?
How can I take advantage of the offer (e.g. 3+1 gift / Family package) when purchasing my tickets?
I have a promo and/or discount code for purchasing tickets. What steps do I need to take to complete the booking?
I get error 50 when trying to buy sport match tickets, what does it mean?
Is it safe for me to enter my credit card details when I place an order?
How to redeem a Voucher / discount code
I purchased tickets and was charged an extra amount. Why;
I haven’t received my e-ticket. What should I do?
I want to change or cancel my ticket. What should I do?
How can I find the event organizer’s contact details?
I lost my e-tickets. How can I retrieve them?
The event has been cancelled/postponed. What should I do with my tickets?
I booked tickets and all of them have the same name, may this cause a problem?
Save your tickets, on Apple Wallet
Save your tickets, in Google Wallet