In the following table you can find the explanation of possible errors that may appear during the ticket booking and payment process:
Error Code | Explanation |
Event Tickets The order is not available (code 2) in the Step 3 | The 10-minute time frame to complete the process has expired. You need to repeat the process
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Event Tickets Transaction failed or Verification could not be completed (Step 4) | Your card cannot be charged. Contact your bank to find out the reason for the rejection of the transaction. |
Sport Matches Error 50 | Please check that your AMKA has not been entered again for purchase for the same match or in case of an unsuccessful attempt you will be able to repeat the process again in approximately 20 minutes. |
Streaming The code you entered is not valid | Please confirm that you are entering the correct Live streaming login code and not your payment or order code. |
Promo/Discount Codes The code you entered is not valid | Please confirm that you are entering the correct promo/discount code you have obtained. |